We're sorry your order didn't work for you. Simply fill out the form to initiate your return. If we need more details, our customer service team will contact you directly.

Some returns may include a restocking fee. For more information, please review our return policy.

Monday - Friday
9am - 7pm EST

10am - 5pm EST

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If we will not be replacing your item, your refund will be processed back to the original form of payment once item has been received into our warehouse.
You can find your order number under “Order History” in your account, as well as on any emails we sent you regarding your order. Your order number will begin with HAY followed by a unique 8 digit sequence of numbers.